FAQ

FREQUENTLY ASKED QUESTIONS

Q: How do I order?
A: If you have chosen an item, select its size, color and quantity, then add it to your Bag and proceed to checkout.

Q: What forms of payment are accepted at cheapjacketoutletshop.com?
A: Forms of payment accepted, as well as instructions, are listed in the Billing area of Checkout. They are as follows: Visa and MasterCard.

Q: Is it possible to save items in my cheapjacketoutletshop Bag?
A: Yes. The contents of your cheapjacketoutletshop Bag will be saved for 30 days from your last visit to it. Once you've purchased an item, it leaves your cheapjacketoutletshop Bag.

Q: Will it be possible to track my cheapjacketoutletshop.com orders?
A: Yes. Once your items ship, we will send you an e-mail that will include the name of the carrier and the tracking number(s) for your order.

Q: How accurate is color display on the Internet?
A: Because it's important that all cheapjacketoutletshop.com customers be pleased with their purchases, be advised that color varies slightly from one computer monitor to another.

Q: What will happen to the information I give you?
A: To best serve you, cheapjacketoutletshop.com may share information about you with other members of our cheapjacketoutletshop family of companies and with outside companies that we ask to perform services for us, such as maintaining a database of customer information or preparing and distributing e-mail messages to our customers. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.

Q: Is the server for cheapjacketoutletshop.com secure?
A: Yes. Once you click on "cheapjacketoutletshop Bag," all of the information you input is encrypted on a secure server. It is impossible for unauthorized parties to read any of the information stored here.

Q: Why am I having trouble checking out and/or adding items to my shopping cart?
A: Our website works best with the most updated version of the most popular web browsers. Please ensure you are using Firefox 3.5 or later, or Google Chrome 2.0 or later. If you are using Microsoft Internet Explorer you might experience some issues. If you must use Microsoft Internet Explorer, we recommend downloading and using the latest version.